Get UNLIMITED WordPress Maintenance For Your Website. Read On…

Graphic Lux is located in Buffalo, New York (WNY) and can help you monitor your WordPress site and make sure all plugin’s, WordPress core and themes are up to date.  Although we’re based out of Buffalo, our maintenance services are available to clients located anywhere in the United States.  We will also help by actively monitoring the security of your WordPress website, making daily backup’s and making sure your website is up (uptime) at all times.

Your Website Is Critical To Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

All Software Is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

Do It Yourself?

Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

Generic Help

Yes there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.

Our Help

If you’re reading this page, then we know your website intimately because we built it or have at least worked on it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. We’ve been using it for over 8 years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans.

What Do We Offer?

We’ll do all the nitty gritty things you don’t want to so you can just enjoy being a superhero to your audience. Think of us as the Robin to your Batman.

We will perform an unlimited number of small tasks on your website throughout the month to make sure every piece of content and code is perfect.

The Upside

Working with us means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself.

We Are Busy

Its’ true. Like Doctors in the 70’s and Accountants in the 80’s, good web developers are flat out hard to come by these days and it doesn’t look like that’s going to change in a hurry.

We Need To Know More About You

So in all honesty, we’re only interested in working with clients who understand the value their website adds to their business. Hence we have made our website care plans available by application only.

Please review the plans below and use the form at the bottom of this page to get in touch and see if you qualify.

This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.

WordPress Care Plans

Basic Care Plan
$65 per month minimum of three consecutive months
  • Weekly Software Updates
  • Daily Backups
  • Optimize Post Revision, Spam & Database
  • Security Monitoring
  • Malware Scan
Bronze Care Plan
$114 per month minimum of three consecutive months
  • Daily Software Updates
  • Daily Backups
  • Optimize Post Revision, Spam & Database
  • Security Monitoring
  • Malware Scan
  • 2 Content Management Sessions
Silver Care Plan
$214 per month minimum of three consecutive months
  • Daily Software Updates
  • Daily Backups
  • Optimize Post Revision, Spam & Database
  • Security Monitoring
  • Malware Scan
  • UNLIMITED Content Management Sessions
Gold Care Plan
$314 per month minimum of three consecutive months
  • Daily Software Updates
  • Daily Backups
  • Optimize Post Revision, Spam & Database
  • Security Monitoring
  • Malware Scan
  • UNLIMITED Content Management Sessions
  • 1 x Strategy Consulting Session

Notes

All sessions are conducted by telephone or Skype/Google Hangout.

*Unlimited small tasks include any task that takes us less than 30 minutes to complete and typically covers things like adding a testimonials section or a staff profile section to your website. These tasks do not cover advanced features such as a complete online shop or membership section.

Frequently Asked Questions

Truthfully we make very little financial gain from these contracts, in reality the fee is designed to cover the cost of upgrading your WordPress installation and all plugins employed to add functionality to your website. To see the number of plugins your site is running, log in and go to Plugins, the number of active plugins is indicated at the top of the page. The process we undergo and the reasons why are described here on the WordPress website: http://codex.wordpress.org/Updating_WordPress You are in no way obliged to take up this offer, your website will continue to function normally. However fixing bugs created by outside influences beyond our control, such as site hacking or other security breeches, out dated or conflicting plugins, will be chargeable at Graphic Lux's normal support rate.
We monitor your site and will update at least once every week, but usually we go in and update a few times a week!
It’s important to mention that we carefully choose all the plugins for our sites, based on the criteria of star rating, popularity, frequency of updates and level of support. Inevitably some plugins will cease to be supported. In the case of category A plugins, Graphic Lux will look through the market place for a suitable replacement and make the necessary changes. If a category B or e-Commerce plugin requires replacing, a charge will apply in accordance to the time it takes to replace (charged at our support rate).
Not at all! Service is month to month. You will need to at least have a plan for 3 consecutive months but after that you have the freedom to cancel the plan at anytime. We’ll be sad to see you go, but we understand the importance of freedom to make the best decisions for your business.
We definitely recommend working with a quality web host, but we’ll be happy to work with whoever you’ve chosen. If you’re looking for a quality hosting provider, we can make some recommendations based on your needs.
Our support plans are for one website only. You are welcome to add additional plans. Each additional plan/website will receive a 20% discount. We also work with agencies, as well as plugin and theme shops to provide site management for their clients.
We support your Wordpress website needs. Our support gives you access to expert WordPress advise and troubleshooting. Once we check your details and activate your account, you are welcome to submit your task. We can upgrade your plan if it’s not in your current plan
Most supported small tasks are completed between Monday to Friday, during normal business hours. We monitor urgent incoming tasks over the weekend, so if there’s an issue we can resolve it.
If the site breaks for an obvious or known issue we will immediately fix the issue. If the fix is unknown or not immediate, we will roll the site back to the most recent backup created before the update. We will spend an hour of time fixing the issue. If we cannot fix, we will give you a time and cost estimate and let you decide if you’d like us to move forward.
This happens to thousands of sites daily and will not destroy your online presence. We can quickly help you resolve these issues and clear your flags from search engines.
WordPress Admin Login, FTP/SFTP, cPanel access and password access. If you are unsure of how to provide us with those details go ahead and sign-up, we will get in touch with you to help get the access we need.
Things like theme/plugin installations, updating colors and fonts, adding new plugins, configuring a slider and so on. If your support request isn’t covered by your plan, we’re happy to give you an estimate for completing the work you need done, or can quickly upgrade you to a higher plan.
Because of the nature of the monthly service, we do not refund after one month of signup and use of our services. Refer to our Terms of Service for review of full conditions.

Application

Use the form below to apply for one of our website care plans and we’ll get in touch to see if we’re a good fit.

Your Name (required)

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Choose your care plan

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