General Conditions

We legally declare that all materials published and posted on the website (graphiclux.com) such as content, images, website design & layout, illustrations, reviews, portfolios, company logo, trademarks etc. are sole property of Graphic Lux and protected by copyright and other intellectual property laws. Nobody is permitted to use, copy, modify, transfer, exploit and distribute the Graphic Lux’s property for any non-commercial or commercial purpose. The name and logo of the Graphic Lux may not be used for any type of advertising or publicity purpose, without any prior written consent of the respective owner of Graphic Lux.

We have exclusive rights to revise ‘Terms & Conditions of Use’ and any other information contained in this website without any prior notice to you. Graphic Lux may also make improvements or changes in the products, services and programs described in the website with url name www.GraphicLux.com any time without notice. We have reserved all the rights to change product pricing, terms, specifications and warranties without any acknowledgement & prior notification.

While browsing, accessing and using Graphic Lux website (graphiclux.com), you are prohibited from posting or transmitting any unlawful, threatening, harassing, defamatory, libelous, obscene, pornographic or profane material, language or any material that could constitute or encourage misconduct, would be considered a criminal offense.

Payment Terms

We would like to draw your attention towards below mentioned payment policies enforced by Graphic Lux.

Please note that if you want us to work on your server or if you want that we send files over to you each time we have any update to show you or if you want that we send you final files right after the job is finished. You would require to pay us in full that is 100% advance to avoid any delay in getting final payment or preparing the final files. If that term is not clear feel free to contact us.

• 100% upfront amount is payable by the client in favor of Graphic Lux if the ORDER VALUE is less than 100 USD.
• 50% upfront amount needs to be paid by the client in favor of Graphic Lux, if the ORDER VALUE is more than 500 USD.

Once research, resources allocated or design work has commenced on a project, this deposit is non-refundable. In the case of a change of mind by “The Client” this deposit is non-refundable. Graphic Lux seeks to provide design services that meet and exceed a client’s needs and expectations, but in the event of a “change of mind” (after a project has commenced), or over 30 business days of no response by “The Client”, the initial 50% deposit is forfeited, plus a prorata payment based upon the time spent.

All software(s) initially added/integrated/purchased by Graphic Lux must be maintained and paid for by the client after project completion.  This applies to all plugins and any other software(s).

After approval/completion of the project the final 50% remaining invoice is due.  From date of the final invoice, if compensation is not met before forty-five (45) days after receiving the invoice Graphic Lux may charge a 5% “delayed payment” fee to the total of the received invoice. The 5% “delayed payment” fee will be added upon each recurring 45 day period until the full amount is received.  Free support period ends after 45 days after final invoicing, any support there after will be billable.

Hosting & WordPress Care Plans

Hosting packages can be cancelled anytime after 3 initial months of hosting.  If subscription based hosting automatically renews before the client cancels, no refund will be given.  It is the responsibility of the client to cancel or let Graphic Lux know they are cancelling before their renewal date(s).  This does not include cloud or dedicated hosting plans.